Last update: 22nd February 2022

PRIVACY POLICY

This Privacy Policy covers serendipity.buzz

Our contact details

Serendipity B.V
High Tech Campus 5
5656AE, Eindhoven
The Netherlands

E-mail: info@serendipity.buzz

1. When you browse our website: serendipity.buzz

In brief. We provide you with our inspiring website and make sure it stays secure. 

Purpose. We process your personal data (“traffic data” like your IP address) to provide you with this page and to ensure a secure connection to our pages. 

Storage. Server logs to ensure a secure connection to our website (checking whether the https protocol exists) and to resolve software and network errors are stored for seven days.

Legal basis. (A) Your consent to receive our webpage, (B) Our legitimate interests to provide a secure and properly functioning website.

Processors. We work with trustworthy processors to process your personal data.  Currently, our website developer is Digital Layers B.V and our hosting provider is TransIP Group B.V, who processes your personal data on our behalf. The particular processors might change over time and this Privacy Policy will be updated accordingly.

Other recipients.  None. We do not share any personal data with other recipients.

Third country transfers.  Our processor, TransIP Group B.V, stores your personal data within the European Union. 

Cookies. We only use necessary cookies for the correct functioning of the website.

• Necessary cookies. They help make the website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. We do not require your consent for the use of ‘necessary cookies’ according to the ePrivacy Directive.

 

2. Additional processing when you fill in a ‘contact us’ form: https://serendipity.buzz/contact

In brief: We collect your personal data to be able to get back to you with an answer to your message as soon as possible.

Purpose: We process your first name, last name, email address and phone number to be able to provide you with an answer to your inquiry. 

Storage: We only store your personal data until the communication purpose has been fulfilled. 

Legal basis: Your consent to reply to your message using your contact details.

Processors: We work with trustworthy processors to process your personal data.  Currently, our website developer is Digital Layers B.V and our hosting provider for the ‘contact form’ is TransIP Group B.V, who processes your personal data on our behalf. The particular processor might change over time and this Privacy Policy will be updated accordingly.

Other recipients:  Personnel responsible for customer support within the organisation. We do not share any personal data with other recipients nor third parties.

Third country transfers: We do not transfer your personal data to third countries. Our processors (e.g., TransIP Group B.V) store your personal data within the European Union.

3. Additional processing when you share our website or follow hyperlinks

In brief: Our website may contain links to third-party websites (e.g., social network). If you click on a button or link that redirects you to a third party website, you will then be subject to this third-party’s privacy policy. Unfortunately, we cannot ensure that those websites are privacy compliant.

4. Your rights at any moment

You have the right:

• to be informed about how your personal data is processed
• to access your personal data,
• to rectify your personal data, 
• to have your personal data erased,
• to object to the processing of your personal data 
• to restrict the processing of your personal data 
• to data portability 
• to withdraw your consent
• to lodge a complaint with your local Data Protection Authority. We are governed by the Dutch data protection authority (“Autoriteit Persoonsgegevens”).

You can contact us at: info@serendipity.buzz to exercise your rights.